1. The information we collect
MCB Media Pty Ltd will collect general information about you, such as your name, address, contact details so that MCB Media Pty Ltd can contact you. We may also collect this and other types of information during the course of dealing with you, for example when you wish to obtain goods or services from MCB Media Pty Ltd, when you register for products or quotes, and when you complete other forms.
Where practicable, the purpose for which we collect information will be made clear at the time of collection. If you do not provide us with certain information we may be unable to provide you with access to some of our services or the assistance you have requested.
Users can generally visit MCB Media Pty Ltd and it’s associated websites without revealing who they are or other personal information unless they log on, place an order or register with us. MCB Media Pty Ltd will not collect any personal information about visitors to the website except when they knowingly provide it.
2. How we use your information
(a) to establish your request from MCB Media Pty Ltd;
(b) to provide the products or services you have requested from the MCB Media Pty Ltd;
(c) to answer your inquiry;
(d) to register you for products or promotions;
(e) to assist us to make the MCB Media Pty Ltd and it associated web sites, services and products more valuable to our clients;
(f) for direct promotion of products or services and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further promotional communications;
(g) to third parties where we have retained those third parties to assist us to operate MCB Media Pty Ltd and provide the products or services you have requested, such as promotions companies, website hosts and IT consultants, and our professional advisers such as consultants, lawyers and accountants. In some circumstances we may need to disclose information about you to third parties as part of the services you have requested.
3. Access to your information
You can request access to the information that the MCB Media Pty Ltd holds about you by contacting MCB Media Pty Ltd as set out below. We will provide you with access to your information unless we are legally authorised to refuse your request. We may charge a reasonable amount for providing access.
If you wish to change information that is out of date or inaccurate at any time please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. If you wish to have your information deleted please let us know and we will delete that information wherever practicable.
We may refuse your request to access, amend or delete your information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your information that you have disputed its accuracy.
MCB Media Pty Ltd will take reasonable steps to keep secure any information which we hold and to keep this information accurate and up to date. Information is stored in a secure server or secure files.
The Internet is not a secure method of transmitting information. Accordingly, MCB Media Pty Ltd cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information.
6. Contacting us